At 67win, your privacy is more than a legal obligation — it is a core value we uphold. This document transparently explains how we collect, use, store and protect your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Before reading the full document, here are the core principles that define how 67win handles your personal data.
67win only collects data that is strictly necessary for service operations, legal compliance, and identity verification. We do not collect irrelevant or excessive data purely for commercial purposes.
Your personal data is never sold, rented or transferred to any third party for marketing purposes without your explicit consent. This is an absolute commitment from 67win — not merely a policy on paper.
All data transmitted between your browser and 67win's servers is protected by 256-bit SSL encryption — the same security standard used by Malaysian banks and government institutions.
67win's Privacy Policy is built in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) — the primary legislation governing personal data protection in our country.
You have the full right to access the personal data we hold about you, request corrections to inaccurate information and, in certain circumstances, request the deletion of your data.
Your data is retained only for as long as required by law or the purposes of the service. Once there is no longer a legitimate reason to keep it, it is securely disposed of in accordance with 67win's internal procedures.
This Privacy Policy explains the personal data collection and usage practices of 67win. By registering or using our platform, you agree to the terms of this Privacy Policy. This Policy should be read together with our Terms & Conditions. If you have any questions, please contact us at support@67win.my.
67win collects various types of personal data when you use our platform. Below is a detailed explanation of the data categories we collect and the purposes for which they are collected:
| Data Type | Example | Primary Purpose |
|---|---|---|
| Identity Data | Full name, MyKad/passport number, date of birth | Identity verification, KYC, legal compliance |
| Contact Information | Phone number, email address, residential address | Account communications, verification, customer support |
| Financial Data | Payment method details (TNG, GrabPay, FPX, DuitNow), transaction history | Processing deposits and withdrawals, fraud prevention |
| Login Information | Username, password (stored in encrypted form) | Account security and identity verification |
| Verification Data | MyKad/passport copy (for KYC process) | Legal compliance, age verification |
While you browse or use the platform 67win, our systems automatically record certain technical information:
In certain circumstances, 67win may receive data about you from legitimate third-party sources, including:
Note: We never purchase or receive personal data lists from third-party data brokers for marketing purposes. Any third-party data we receive is strictly for the operational and security purposes stated herein.
67win uses the personal data collected for the following legitimate and transparent purposes:
Legal Basis: 67win processes your personal data on the basis of: (a) the performance of a service contract between you and 67win; (b) compliance with legal obligations; (c) our legitimate interests in operating a safe and orderly business; and (d) your consent for marketing communications.
67win does not sell your personal data. We share data only in limited and legitimate circumstances, as outlined below:
We work with third-party service providers who help us operate the platform. These providers are only given access to the data needed for their specific tasks and are bound by strict confidentiality agreements:
67win may disclose your personal data to the relevant authorities when required by law, including:
In the event of a merger, acquisition, or transfer of 67win's business assets, user data may be transferred as part of those assets. You will be notified before your data becomes subject to a different privacy policy.
Our Commitment: 67win has never and will never sell or rent your personal data to advertisers, data brokers or any third party for third-party marketing purposes. Any data sharing is carried out solely on the basis of operational necessity or lawful compliance.
67win implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, loss, misuse, disclosure or alteration.
Despite all the security measures in place, no system can be guaranteed 100% secure. Should a security incident occur involving your data, 67win is committed to:
67win uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can control and manage cookies through your web browser settings. Most modern browsers allow you to view, delete, or block cookies. However, please note that disabling essential cookies may affect the core functionality of the platform 67win and you may be unable to log in or use all features properly.
For guidance on managing cookies in popular browsers:
67win retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy or as required by Malaysian law.
| Data Category | Retention Period | Justification |
|---|---|---|
| Active Account Data | Throughout the active account period | Required for service operations |
| Financial Transaction Records | 7 years after the transaction | Malaysian legal and tax requirements |
| KYC/Verification Documents | 5 years after account closure | AML and PDPA Compliance |
| Security Logs | 2 years | Security incident investigation |
| Customer Support Records | 3 years after resolution | References and service improvement |
| Session Data & Game Logs | 2 years | Dispute resolution and auditing |
| Closed Account Data | 5 years after account closure | Legal compliance and disputes |
Once the retention period expires and there is no legitimate reason to continue storing your data, it will be securely disposed of using methods that ensure it cannot be recovered or accessed again by any party.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and industry best practices, you have the following rights regarding your personal data held by 67win:
You have the right to request a copy of the personal data we hold about you. Requests will be processed within 21 business days.
If your data is inaccurate or out of date, you have the right to request a correction and 67win is obligated to update it accordingly.
Under certain circumstances, you may request the deletion of your personal data, subject to our legal obligations.
You may withdraw consent for marketing communications at any time without affecting your access to core services.
You may object to the processing of your data for specific purposes such as direct marketing or profiling.
You may request your data in a structured, machine-readable format for transfer to another provider.
Email your request to support@67win.my with the subject line "Privacy Rights Request" along with the type of request (access, correction, deletion, etc.).
To protect the security of your data, we will require identity verification before processing any request. This safeguards you against third parties attempting to access your data.
67win will process your request within 21 business days from the date your identity is successfully verified. You will be informed of the outcome, or notified if additional time is required.
We will fulfil your request or explain our reasons if it cannot be fully accommodated (for example, a legal obligation to retain certain data).
67win is an adult entertainment platform intended solely for individuals aged 18 and above. We take the protection of minors very seriously and do not knowingly collect any personal data from individuals under the age of 18.
If you believe a child under the age of 18 has registered an account on the 67win platform or has provided us with their personal data, please contact us immediately at support@67win.my. We will take immediate action to deactivate the account and delete all associated data.
Age Verification: 67win employs multiple age verification mechanisms, including identity document checks during the KYC process. Accounts found to belong to minors will be closed immediately, without exception.
Platform 67win may contain links to third-party game provider websites or support services. Once you leave the 67win platform to visit a third-party site, our Privacy Policy no longer applies.
We recommend reading the privacy policy of every third-party website you visit. 67win is not responsible for the privacy practices or content of third-party websites that are separate from our platform.
Please note that third-party links within the 67win platform are limited to game providers and services that have passed our security review. That said, we cannot fully guarantee the privacy practices of external parties.
67win reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, new legal requirements or technological developments. Any material changes will be communicated to you via:
Continued use of the platform 67win after a revised Privacy Policy takes effect constitutes acceptance of the updated terms. If you do not agree with any changes, you have the right to close your account and withdraw any eligible balance before the new policy comes into force.
We retain previous versions of the Privacy Policy for a minimum of 3 years and can make them available upon a legitimate request.
If you have any questions, concerns, or requests regarding this Privacy Policy or how 67win handles your personal data, please contact us through the following channels:
Support@67win.my
Subject: "Privacy Enquiry"
Available 24/7 within the platform
Bahasa Melayu & English
Live chat: < 5 minutes
Email: within 4 working hours
Bahasa Melayu
English
Complaint to the PDPA Commissioner: If you are not satisfied with how 67win has handled your privacy complaint, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia through the official channels of the Ministry of Communications and Digital Malaysia.
We have all been there — signing up for an online account and clicking "Agree" without reading the terms or privacy policy. We get it; these documents are usually long and convoluted. So here is a straightforward, honest summary of how 67win handles your data, explained in plain language.
When you register at 67win, we require basic information such as your name, phone number, email, and payment method details. This is not mere formality — it is necessary for us to process your deposits via Touch 'n Go eWallet, GrabPay, or FPX, and to ensure your winnings are credited to the correct account. Without this information, we cannot operate securely.
Regarding password security — this is a shared responsibility. 67win stores passwords in encrypted form, meaning even our staff cannot view your password in plain text. That said, password security on your end is equally important. Avoid simple passwords, do not share them with anyone, and change them regularly. The 67win will never ask for your password via email or live chat — if anyone does so, it is a fraudulent attempt.
On the topic of game data — yes, we do record your game history. This is not about monitoring you; it is an essential operational requirement. These records allow us to resolve disputes in the event of technical issues, ensure winnings are credited accurately, and identify gameplay patterns that may warrant responsible gambling intervention. We respect your privacy, but game records are the foundation of trust between players and the platform.
About cookies — platform 67win uses necessary cookies for core functions such as maintaining your login session. Without these cookies, you would be required to log in again each time you navigate to a new page. We also use analytics cookies to understand which pages are used most frequently — this helps us improve the platform. You can manage cookies through your browser settings, but disabling essential cookies may affect platform functionality.
The most important things you need to know: 67win does not sell your data. This is not just a statement — it is a policy we strictly enforce. Your data is shared only with service providers who help us operate the platform (such as payment gateways and game providers), and only to the extent necessary for those services. None of your data is passed to advertisers or data brokers for third-party marketing purposes.
Your rights matter to us. Under Malaysia's PDPA, you have the right to know what data we hold about you, request corrections if anything is inaccurate, and in certain circumstances request deletion. To submit any of these requests, email support@67win.my with the subject line "Privacy Rights Request" — our team will respond within 21 business days. We fully respect these rights and will not make the process unnecessarily difficult for you.
The gaming data we collect serves more than just operational purposes — it also allows us to identify patterns that may indicate a need for support. If we notice signs of problem gambling, our team will reach out to you proactively. Your data is used to protect you, not exploit you. All games are for players aged 18 and above only. Learn More
More than 250,000 Malaysian players trust 67win not only for a top-tier entertainment experience, but also for serious data protection and privacy. Register for free and enjoy a welcome bonus of up to RM888.